Technology Help You Can Trust
25+ years helping Rhode Island homes and small businesses get the support they need.
In- Home
I come to you! Whether you need computer help or a new device setup I have you covered.
Remote Support
Computer acting up? Maybe you just need help with email or another program. I'm just a call away.
Small Business
Helping small business be productive is my specialty! I can make your systems safe and efficient.
Help With All Your Technology Needs
From smartphones to smart TVs, I provide patient, personalized support for all your technology challenges — right in the comfort of your home.
Computers & Email
Master email, internet browsing, online shopping, and video calls with family and friends.
- Virus Removal / Internet Security
- Email Setup & Support
- Computer Upgrades
- Data Backup / Recovery
- Video Calling (Zoom, Skype)
Security & Privacy
Stay safe online with guidance on passwords, scam prevention, and protecting your personal information.
- Password Security
- Scam Awareness
- Privacy Settings
Smartphones & Tablets
Learn to make calls, send texts, take photos, and use apps with confidence. We'll show you step-by-step at your pace.
- Basic Phone Operations
- App Installation & Usage
- Photo Management
Wi-Fi & Internet Setup
Get connected with reliable internet setup and troubleshoot connection issues for all your devices.
- Router Setup & Optimization
- Device Connection Help
- WIFI Security
Smart TV & Streaming
Enjoy your favorite shows and movies with help setting up Netflix, YouTube, and other streaming services.
- Streaming Service Setup
- Remote Control Training
- Account Management
Small Business Support
From equipment setup and software updates to data backup and ongoing maintenance, I help you stay connected and secure so you can focus on running your business.
- Troubleshooting Issues
- New Device Setup
- Ongoing Support
Why People Choose
Me
I understand that technology can be overwhelming. That's why I've designed my services specifically for the tech challenged and small business, with patience, understanding, and clear communication at the heart of everything I do.
I was referred to Joe who came highly recommended. He serviced both my laptops very quickly and for a reasonable price. He made some great improvements too. He is very easy to reach as he picks up the phone when you call! He is very friendly, professional and knowledgeable as he has been doing this for over 20 years. I highly recommend Joe.
Lori Holland
I had a problem with overriding my macros which I needed to use for work. I found Joe by googling techs in the area and called him. We spoke over the phone and within 10 minutes he had helped me fix the problem. He was patient and helpful. I pay for a yearly support service and they couldn't help me with the problem! I will be calling Joe with all future needs. Thanks Joe.
Theresa Goduto
Joe did an outstanding job eliminating the issues that caused my laptop to not operate at peak performance. They were extremely prompt in resolving my issues and their fees are very reasonable. They were very proactive and recommended excellent software to provide protection from viruses, malware and backups. I highly recommend. Joe "The Tech Guy"
Bradford Matthews
Joe to the rescue! My home office computer had slowed to the point of being unusable. I took it to Joe who quickly identified the problem, replaced a part and performed updates. It runs like new again. His service was fast, friendly, and reasonably priced. And he gave me some valuable info regarding data backup. So happy to have found this expert computer service. Highly recommend!
Carol Ayala
In-Home Convenience
No rushing, no pressure. We work at your speed and repeat explanations as many times as needed until you feel confident.
Your Pace, Your Time
No rushing, no pressure. We work at your speed and repeat explanations as many times as needed until you feel confident.
Plain English Explanations
No tech jargon or confusing terms. Everything is explained in simple, easy-to-understand language that makes sense.
Trusted & Reliable
Local Rhode Island business with a reputation for honest, patient service. You are treated like family and I will respect your home.
Ongoing Support
Questions after our visit? I'm here to help. Follow-up support is available to ensure you stay confident with your technology.
Getting tech support is simple. Just three easy steps to get the help you need, when you need it.
How It Works
Call or Book Online
Give me a call or use my online contact form to get started. Tell me what you need help with and We'll find a time that works for you.
I Come to You
I'll arrive at your home or business at the scheduled time. I bring any necessary tools and work with your devices in your environment.
Learn & Succeed
I'll patiently guide you step-by-step, answer all your questions, and make sure you feel confident before I leave. Plus, ongoing support is available if needed.
What You Can Expect
Flexible Scheduling
Morning, afternoon, or evening - I work around your schedule
Patient Approach
We go at your pace and never make you feel rushed
Safe & Secure
Your privacy and security are my top priorities
Satisfaction Guaranteed
I'm not happy until you're confident and satisfied
Ready to Master Your Technology?
Don't let technology frustrate you anymore. Join the hundreds of Rhode Islanders who are now more confident with their tech thanks to the patient, personalized support they have received.
25 Years Experience
RI Local Business
100% Satisfaction
